Ariglad ensures your knowledge base is always up to date, allowing customers to find answers instantly—no support tickets needed.
Whether you have a knowledge base that needs some maintaining or don't have one at all, we have your back.
For large knowledge bases, Ariglad keeps content up-to-date by revising and adding articles as your product evolves. It also simplifies navigation by merging duplicates, ensuring your knowledge base stays efficient and easy to manage.
Ariglad helps build a knowledge base by analyzing customer questions and organizing info from support tickets, release notes, and Slack. It adapts to your brand's voice, ensuring a clear, user-friendly resource that answers common queries.
Clients are likely creating support tickets because yours is outdated
We get it, it's hard to keep all your articles up-to-date when your product and company is always changing. Ariglad puts it on auto-pilot.
Stop sorting through endless articles and data that needs updating
We're SOC2 and GDPR compliant so your data is safe
81% of your customers are reviewing your knowledge base before submitting a support ticket. Watch your support ticket volume go down with Ariglad.
You'll be given a list of edits for your knowledge base articles - auto written by Ariglad. You simply click "approve" and they get published.
Ariglad will automatically write new support articles for your knowledge base if you're missing an article about that topic.
Think you have duplicate articles? Ariglad will take care of those by merging overlapping support articles.
COMING SOON! Ariglad will be able to auto update images in your knowledge base. Commonly used for updating screenshots, and product photos in articles.
It's not just "approve" and "publish". Ariglad has an analytics dashboard to help you monitor the progress your team has made to your knowledge base.
The data used to update your knowledge base can come from multiple sources. We have our integrations to thank here.