What is an employee feedback survey?
A survey is a set of questions that helps crowdsource data to gain a deeper understanding of the matter at hand. As the name suggests, an employee feedback survey helps you understand the satisfaction level of your employees in regard to their experience at your workplace.
Put simply, regular employee feedback surveys shed light on how happy your employees are working at your company.
In this article, let’s understand why employee feedback surveying is important and what questions you need to ask to gather actionable employee feedback.
Employees often fear negative repercussions for sharing negative feedback. Ariglad’s anonymous feedback tool opens the door for employees to share honest feedback about their experience at your company.
Why Employee Feedback Surveys Matter
Employees are your organization’s most valuable asset. They keep your business profitable while solving your customers’ pain points. Employee feedback surveys help you retain your prized employees and keep them happy.
It helps you foster a work culture where your employees feel recognized, heard, and valued. 79% of employees in the US say that company culture is crucial for job satisfaction.
Furthermore, employee feedback surveys help you become a better leader. You can empower your human resources team with the right information that they can use to bring change. This improves employee engagement and consequently employee retention rate.
However, it can get difficult to set up, run, and act upon such a survey if you are a growing business or your team members have too much on their plate.
That’s where the following survey template can come in handy. You can use these survey questions to run employee performance reviews, satisfaction surveys, and more.
Important Survey Questions to Include
While creating an employee feedback form, it is important to keep the questions short and objective. Long and subjective questions can be deemed intimidating and time-consuming by the employees, while the HR team would have a hard time analyzing the answers.
The questions in the template below are short and objective which will help you gather actionable feedback quickly.
Employee engagement is a metric that lets you know how committed an employee is to their responsibilities at the job and to the organization as a whole.
It is important because it:
- Boosts productivity
- Reduces attrition
- Helps attract good talent
- Builds a better employer brand
If there’s just one survey you can run, it is this. Here are the survey questions that will help you gauge employee engagement (scored on a scale of 1-10; ideal scores are in brackets):
- I am proud to be a part of [Company]. [8-9]
- I believe [Company] is a great place to work. [8-9]
- I rarely think of working at a different company. [5-6]
- I am motivated at [Company] to go beyond what is asked of me. [7-8]
- I see myself working here in two years' time [5-6].
Company culture is an umbrella term that describes shared values, goals, mindsets, and practices that employees follow. Unlike the previous section, the questionnaire for this survey can also contain questions that require subjective answers (optional, of course).
Here are the survey questions that will help you understand how well your employees value the company culture:
- I understand [Company’s] vision, mission, and goals. [8-9]
- [Company’s] culture is based on integrity, transparency, and collaboration. [8-9]
- I can bring my authentic self to work. [6-7]
- I feel my opinions and suggestions are valued in meetings. [7-8]
You can use the following questionnaire to collect feedback from your team members to gauge the quality of collaboration:
- My colleagues at [Company] are committed to producing quality work. [8-9]
- Relevant perspectives of each team member are valued at [Company]. [7-8]
- I feel connected to my peers. [6-7]
HR managers are responsible to ensure that the employees of your organization are heard and their problems are solved. Most managers are under the impression that they are doing enough for that. However, research suggests that 91% of employees think their managers lack communication skills.
You can add the following questions to your employee feedback form to know the truth:
- I am satisfied with the communication frequency between me and my manager. [7-8]
- I am honest when filling out the review form for my manager. [7-8]
- My manager accurately recognizes my contribution at [Company]. [8-9]
Work-life balance is necessary for the long-term productivity and motivation of employees. If your team members are burnt out, it is likely that they are already looking at the door. 57% of job seekers are willing to reject a job offer if the work-life balance is not at par.
You can include the following questions in the employee feedback form to learn whether your employees are burnt-out:
- [Company] takes proactive action to prevent employee burnout. [7-8]
- My personal life hasn’t been negatively impacted since I joined [Company]. [7-8]
- My stress at work is manageable on most days. [8-9]
Your employees want the same thing for their careers you want for your business: growth. Providing stable and sustainable career growth opportunities is necessary for a positive employee experience.
You can add the following to the employee feedback form to ensure your employees have sufficient and fair growth opportunities for professional development:
- My performance reviews are frequent and help me improve my skillset. [7-8]
- I am clear about the growth opportunities provided by [Company] for me. [8-9]
- I feel that I have improved and/or expanded my skillset since I joined [Company]. [8-9]
- I am satisfied with the performance appraisals I have received at [Company]. [7-8]
You can ask the following through the employee evaluation form to gather information about how your team members feel about remote work:
- Workflows at [Company] are or can be easily made suitable for remote work. [6-7]
- [Company] treats in-office teams and remote teams equally. [7-8]
- My managers, peers, and supervisors trust me in my remote role. [8-9]
You can add or remove things from the above questionnaire in the evaluation form template. To improve the accuracy and efficiency of the employee feedback survey, you can include some open-ended questions and track more performance metrics like absenteeism rate.
Furthermore, you can remove form fields like employee names to promote honest feedback.
Improve Employee Satisfaction Through Pulse Surveys with Ariglad
Employee satisfaction is necessary for the overall well-being of your company. You can gauge that and take steps to improve it by asking the right questions through employee feedback forms.
However, developing your feedback form template can be time-consuming—the template provided above can come in handy.
Another challenge is gathering all the responses quickly and extracting actionable insights from them.
That’s where Ariglad comes in.
Ariglad lets employees share feedback anonymously, which ensures their psychological safety while getting you useful, accurate answers. Furthermore, Ariglad’s pulse surveys enable employees to submit questions for upcoming all-hands meetings of a more sensitive nature, and it is compatible with Slack and Microsoft Teams. Book a demo today!