The most effective internal communications strategy
March 27, 2021
As a manager, getting regular feedback from your employees - both on how you're doing as a boss and encouraging ideas on how the team can be more productive - is extremely underrated. Why? A Gallup study of 469 businesses discovered that managers who obtained feedback on their own strengths demonstrated a 8.9% greater profitability.
However, actually receiving their feedback is easier said than done. No matter what an amazing boss you are, many employees feel strongly that giving any type of remotely negative feedback directly to their boss can cause them to lose credibility or status at work.
We know you can take their feedback, and you’ll be better for it! So how can you work with your employees to get their genuine opinion and build better team trust in the meantime?
Open up to your employees
It can be hard to get your people to be vulnerable in group settings, instead try to connect during 1:1s to get their feedback. One great way to improve trust is to be vulnerable yourself. This can be done by outlining your own skillsets - the good and the bad. This demonstrates that your staff shouldn't pretend that everything is ‘perfect’ all the time with you and it can open up the conversation to really understanding what they think can be improved.
You can find some of the most productive, innovative ideas to maximize effectiveness from employees. Unfortunately, many employees worry that they're overstepping their boundaries by offering these suggestions up.
"Employees are naturally nervous about the repercussions of sharing feedback with leadership, especially if it is negative. Use methods that guarantee anonymity.” Loren Margolis