This article covers how to complete a Zendesk integration with Ariglad. You will need an active account to follow the below steps.

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Step 1: Generate an API Token in Zendesk

1. Log in to your Zendesk Admin Center.

2. Navigate to Apps and Integrations > Zendesk API.

3. In the Token Access section, click Enable API Token Access (if not already enabled).

4. Click Add API Token.

5. Give your API Token a descriptive name (e.g., “Ariglad Integration”).

6. Copy the generated token and store it securely. You will need this later.

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Step 2: Obtain Your Zendesk Subdomain

Your Zendesk subdomain is the first part of your Zendesk URL before .zendesk.com.

For example, if your URL is:

https://yourcompany.zendesk.com

Your subdomain is: yourcompany.

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Step 3: Connect Zendesk to Ariglad

1. Log in to your Ariglad account.

2. Navigate to Settings > Integrations.

3. Click Add Integration and select Zendesk from the list.

4. In the configuration window:

• Enter your Zendesk subdomain.

• Paste the API Token you generated in Step 1.

• Provide the email associated with the Zendesk admin account.

5. Click Connect.

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Final Notes

• Ensure that your Zendesk account has the necessary permissions to allow API access.

• If you encounter any issues, verify the API token and subdomain details or contact Ariglad support.

You’re now ready to use Ariglad with Zendesk! 🎉

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Have questions? Email us at hello@ariglad.com